Debug SlapOS Node

Debug SlapOS Node

Debug SlapOS Node

This document is a collection of common issues encountered and ways to analyse and fix certain problems that might occur when working with SlapOS and deployed software. Make sure you have read the SlapOS Basics and SlapOS Architecture design documents to get a basic understanding of how SlapOS is built and what the different components are doing.

It is expected you have command line access to the node or server you want to debug. The SlapOS core command line documentation (partially outdated) may also prove helpful.

Table of Content

  • General Debugging
  • Software: SlapOS Master
  • Software: Apache Frontend
  • Software: Webrunner

General Debugging

This chapter contains information on location of lofs and basic commands to run when analysing a SlapOS node.

Installation Issues

Debug SlapOS Node - Installation Issues

It is not a given that all installation processes finish correctly. Should you run into problems during installation and the error is not evident from the output you receive, create a log while logged in as root user:

sudo su
tar czf slapos-log.tar.gz /opt/slapos/log/slapos-node-*

to create an installation log. Log out of root and your server and from your terminal, call:

scp ./

The log will contain more information on what may have caused errors. If you cannot resolve the issue, get in touch on the Vifib Forum and ask for help.

Where are Logs?

Debug SlapOS Node - Log Location

There are different logs which you can find in the log directory.

debian@svenslapostest2:~$ sudo su
root@svenslapostest2:/home/debian# ls /opt/slapos/log/
slapos-node-collect.log   slapos-node-software.log   slapos-node-report.log   slapos-node-instance.log

with the slapos-node-instance.log being the most important and giving information all partitions and processes being run on an instance, while the slapos-node-software.log containes info on the status of the software(s) being compiled and running on the instance.

To see what is written into all of the logs you can check:

cat /etc/cron.d/slapos-node

To see the log itself

sudo su
tail opt/slapos/log/slapos-node-software.log

SlapOS Node Status

Debug SlapOS Node - Node Status

To see the status of running processes call slapos node status (full list of commands).

root@svenslapostest2:/home/debian# slapos node 
slappart8:bootstrap-monitor                EXITED    Mar 20 02:28 PM
slappart8:certificate_authority-on-watch   RUNNING   pid 12137, uptime 0:33:54
slappart8:crond-on-watch                   RUNNING   pid 12125, uptime 0:33:54
slappart8:frontend-apache-safe-graceful    EXITED    Mar 20 02:28 PM
slappart8:frontend-nginx-safe-graceful     EXITED    Mar 20 02:28 PM
slappart8:frontend_apache-on-watch         EXITED    Mar 20 02:28 PM
slappart8:frontend_nginx-on-watch          RUNNING   pid 12136, uptime 0:33:54
slappart8:monitor-httpd-graceful           EXITED    Mar 20 02:28 PM
slappart8:monitor-httpd-on-watch           RUNNING   pid 12128, uptime 0:33:54
slappart8:trafficserver-on-watch           RUNNING   pid 12134, uptime 0:33:54
slappart8:trafficserver-reload             EXITED    Mar 20 02:28 PM
slappart9:bootstrap-monitor                EXITED    Mar 20 02:29 PM
slappart9:certificate_authority-on-watch   RUNNING   pid 11866, uptime 0:36:16
slappart9:crond                            RUNNING   pid 11867, uptime 0:36:16
slappart9:monitor-httpd-graceful           EXITED    Mar 20 02:29 PM
slappart9:monitor-httpd-on-watch           RUNNING   pid 11865, uptime 0:36:16
watchdog                                   RUNNING   pid 24426, uptime 7 days, 21:46:29

In the above example you can see the frontend_apache-on-watch process exited. on-watch processes are the running processes while safe-graceful are only triggered when updating the configuration of a service (for example via the XML parameter form of the service in the SlapOS Dashboard). This process is used to minimize downtime of the actual service.

To investigate the status of this or any other process on the list, you can use root@svenslapostest2:/home/debian# slapos node tail slappart8:frontend_apache-on-watch.

To restart a service you can use slapos node restart slappart8:frontend_apache-on-watch.

To grep processes you can use

root@svenslapostest2:/home/debian# slapos node | grep apache
slappart8:frontend-apache-safe-graceful    EXITED    Mar 20 02:38 PM
slappart8:frontend_apache-on-watch         RUNNING   pid 19230, uptime 0:07:10

Type slapos node instance instead of logging to see what happens

Software: SlapOS Master

In case SlapProxy does not start automatically, slapos proxy start >& /dev/null & can manually start it

Software: Apache Frontend

When working with a Apache Frontend instance, any of the following are good points to start debugging:

  • Is the DNS uptodate? See for example pingdom for status info.
  • Has the SSL certificate been correctly created? See ssl-checker.

In case the frontend is not or no longer accessible, you can check on your node by:

sudo su
# slapos node
slappart8:bootstrap-monitor                EXITED    May 22 04:16 PM
slappart8:certificate_authority-on-watch   RUNNING   pid 891, uptime 16:51:03
slappart8:crond-on-watch                   RUNNING   pid 883, uptime 16:51:03
slappart8:frontend-apache-safe-graceful    EXITED    May 22 04:16 PM
slappart8:frontend-nginx-safe-graceful     EXITED    May 22 04:16 PM
slappart8:frontend_apache-on-watch         RUNNING   pid 887, uptime 16:51:03
slappart8:frontend_nginx-on-watch          RUNNING   pid 889, uptime 16:51:03
slappart8:monitor-httpd-graceful           EXITED    May 22 04:16 PM
slappart8:monitor-httpd-on-watch           RUNNING   pid 885, uptime 16:51:03
slappart8:trafficserver-on-watch           RUNNING   pid 888, uptime 16:51:03
slappart8:trafficserver-reload             EXITED    May 22 04:16 PM
slappart9:bootstrap-monitor                EXITED    May 22 04:15 PM
slappart9:certificate_authority-on-watch   RUNNING   pid 681, uptime 16:52:02
slappart9:crond                            RUNNING   pid 684, uptime 16:52:02
slappart9:monitor-httpd-graceful           EXITED    May 22 04:15 PM
slappart9:monitor-httpd-on-watch           RUNNING   pid 680, uptime 16:52:02
watchdog                                   RUNNING   pid 26276, uptime 17:53:03

If the Frontend is running check if socat is working:

# ps aux | grep "socat"
root      3234  0.0  0.0  12728  2180 pts/0    S+   09:02   0:00 grep socat

Redo the socat binding in this case to reach the Frontend again.

Software: Webrunner

The Webrunner is both development IDE for software (with editor, ssh access, service dashboard and logs) as well mini SlapOS Master hosting a single software instance. It is useful for deploying production systems because it provides resiliency, allows to run isolated patched instances of a software and gives ssh access to the underlying file system as is often required.

When working with Webrunner building software using Buildout you can run into a number of issues for which this section will provide debugging tips and tricks.

Check Software and Instance Logs

Debug SlapOS Node - Webrunner Interface - Webrunner Instance Logs

When building software the left hand window displays the software and instances logs. Each is accessible separately via the Logs menu or through the Editor and clicking on "This project" in the subheader to switch to "Working Dir".

Note, the software log reports on progress of Buildout running the software.cfg profile to build the software release. Errors during the build should therefore be found in the software profile. After the software has been built, the Webrunner tries to instantiate using Errors during instantiation are thus normally found in the instance profile.

Note, that every section in both the software.cfg and should show up on the Webrunner's log, so in case a section is missing, you might have forgotten to add it to the parts

Careful with Templates

Debug SlapOS Node - Webrunner Interface - Software Profile Templates

Templates in SlapOS can be rendered by Buildout or Jinja2. Jinja templates use double curly braces eg {{ dict['parameter'] }} (details), while Buildout uses "$" and single curly braces, eg ${buildout:directory} (details). You may run into the case of $${:parameter} only when is rendered by software.cfg using Buildout, and only for variables of the instance itself.

Hidden .instance.cfg blocking Rebuilds

Debug SlapOS Node - Webrunner Interface - Hidden .instance.cfg

Once a build and instantiation finished, you should find a completed .instance.cfg in the instance/slappart0/ directory. You can use the Terminal to access the file (or use shellinbox by going to https://[your_instance_url]/shellinabox/). Open the file and verify no variables are left unreplaced (from eg using $$ in the wrong place) can for example return $ instead of the variable value).

If you fixed your issues and the build keeps failing with the same message, remove the hidden and rebuild. Be careful, you should know what you are doing!

Thank You

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